1kkbd Privacy Policy

1kkbd is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy describes how we collect your personal information, how it is used, with whom it may be shared, and what steps we take to protect your data.

By using our platform, you will be considered to have accepted the terms of this privacy policy. If you have any questions about this policy, please contact our support team.

Scope of Data Collection

During registration and use of the 1kkbd platform, we may collect the following types of information. This data collection is fully transparent and is carried out solely for the purpose of improving the quality of service to you.

1.1 Information You Provide Directly

When you create an account or contact us, the following information may be collected:

• Full name and date of birth (for age verification — our platform is for users aged 21 and above only)
• Mobile phone number and email address
• Residential address (if verification is required)
• Identity verification documents (national ID card or passport — where applicable)
• Payment information: bKash, Nagad, Rocket, Upay account numbers

1.2 Automatically Collected Information

The following technical information may be automatically recorded while you use the platform:

• IP address and device identifier
• Browser type, operating system, and device type
• Date, time, and duration of visits to the platform
• Gaming activity and transaction history
• Information collected through cookies and similar tracking technologies

Purpose of Data Use

Collected information is used only for specific and lawful purposes. 1kkbd does not use data in any unauthorised manner.

• Account management: Information is used to create, verify, and maintain your account.
• Service delivery: To operate betting, gaming, and payment services smoothly.
• Security and fraud prevention: To prevent unauthorised access, fraudulent activity, and money laundering.
• Customer support: To resolve your complaints and queries.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To analyse user experience and improve the quality of the platform.
• Communication: To send important updates, promotional offers (with your consent), and security-related notifications.

Data Sharing and Disclosure

1kkbd does not sell your personal information to third parties or transfer it for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Service Providers

Information may be shared with trusted third-party providers who assist with tasks such as payment processing (bKash, Nagad, Rocket, Upay), technology operations, and customer service. These parties will receive data only for their specific tasks and will be bound by terms similar to this privacy policy.

3.2 Legal Obligations

Information may be disclosed in response to a court order, government regulation, or a lawful request from a law enforcement agency. This applies only in cases of legal obligation.

3.3 Business Changes

In the event of a merger, acquisition, or transfer of assets, information may be transferred to the new owner. The new party will also be required to maintain protections similar to those in this policy.

Data Security Measures

We take industry-standard technical and organisational measures to keep your information secure. The security infrastructure of 1kkbd includes the following:

• SSL encryption: All data transmissions are encrypted using SSL/TLS technology, which prevents unauthorised access by third parties.
• Secure server infrastructure: Data is stored on secured, firewall-protected servers.
• Access controls: Only authorised staff may access user information for specific, necessary purposes.
• Regular security reviews: Regular security audits are conducted to identify system vulnerabilities.
• Password protection: Your password is stored in hashed form — never in plain readable form.
• Transaction monitoring: A real-time monitoring system is in place to detect unusual transactions.

Please note, however, that no transmission or storage of information over the internet is 100% secure. It is therefore very important that you keep your account password confidential and do not share it with others.

Cookie Policy

The 1kkbd website and application use cookies and similar tracking technologies. Cookies are small data files stored in your browser or on your device.

5.1 Types of Cookies

• Essential cookies: Necessary for the basic functionality of the platform. Used to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences (such as language selection).
• Analytical cookies: Used to analyse platform usage and improve service quality.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to stop working properly.

Data Retention Period

We retain your information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.

• Active account data: Retained for as long as the account remains active.
• Inactive or closed account data: Retained for a specified period in accordance with legal requirements.
• Financial transaction records: Retained for the period required by applicable law.
• Communication records: Retained for a limited period for customer service purposes.

Once the specified period has passed, information is securely deleted or anonymised.

User Rights

Under our privacy policy, you have the following rights. Contact us to exercise these rights.

7.1 Right to Access

You have the right to know what information we hold about you. Upon a written request, we will provide you with a summary of that information.

7.2 Right to Rectification

If information held about you is incorrect or incomplete, you have the right to have it corrected. Information can be updated through your account settings or via support.

7.3 Right to Erasure

In certain circumstances, you have the right to request that your information be deleted. However, some information may be required to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

For marketing communications, you may unsubscribe at any time and request that your information not be used for this purpose.

Protection of Minors' Data

1kkbd is a responsible gaming platform. Our services are for persons aged 21 or above only. We do not knowingly collect information from minors.

Through an age verification process at registration, we ensure that only adults can use our platform. If any minor's information enters our system, it will be deleted immediately and the associated account will be closed.

Third-Party Links and Services

The 1kkbd platform may include services from third-party payment gateways and game software providers. These third-party services have their own privacy policies and operate independently.

We are not responsible for the privacy practices of these third-party services. However, we work only with trusted and recognised partners and are bound by agreement with them to ensure the protection of our users' information.

Policy Changes

1kkbd reserves the right to change or update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By displaying a clear notice on the platform
• By sending a notification to your registered email address
• By showing a notification when you log in to your account

If you continue to use the platform after the updated policy is published, you will be considered to have accepted the new policy. We therefore recommend checking this page regularly.